Email delivery issue
Hello all,
on my principal account I can't receive any email from Swell, either as store admin or a customer.
There is any way to view the mail log and catch any error?
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Answers
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Hi Valerio,
Currently, only our engineers can access the mail log. Can you share the email address that can't receive any email from Swell so that we can check from our end?
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sure the email is [email protected]
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Any follow up on this?
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Hi Valerio!
I apologize for the late response. Are you still experiencing the issue?
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yes, actually I've just tried with a order and it does not deliver any email on my address.
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