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Go to GitHub →Shipping services PROBLEM
URGENT!!! I'm in production with this store https://www.yvremia.com/
And i've notice the shipment services doesn't work anymore. In the moment i'm writing i've deleted all the services and created one, for all the zones. But in the chart still appear 0,00 € and on checkout i can't complete the order cause is not possible to select any services, whatever i do or create services, still can't proceed to the payment, this is so unfair. Can. anyone help to unlook this?
I've see other issue, but seems to resolved too...
The Cart Shipping is empty too
From API Console
{
"features": {
"multi_location": false,
"label_purchase": null
},
"locations": [
{
"id": "default",
"name": "Default Location",
"address1": "Via dell'edera",
"address2": "39",
"city": "Potenza",
"state": "Basilicata",
"zip": "85100",
"country": "IT"
}
],
"carriers": [
{
"id": "fedex",
"name": "FedEx",
"enabled": false,
"params": {
"test_meter": null,
"test_account": null,
"production_meter": null,
"production_account": null
}
},
{
"id": "ups",
"name": "UPS",
"enabled": false,
"params": {
"username": null,
"password": null,
"account_number": null,
"negotiated_rates": null
}
},
{
"id": "usps",
"name": "USPS",
"enabled": false,
"params": {
"webtools_userid": null,
"endicia_account_number": null,
"endicia_passphrase": null
}
},
{
"id": "dhl_express",
"name": "DHL Express",
"enabled": false,
"params": {
"username": null,
"password": null,
"account_number": null
}
}
],
"services": [
{
"id": "fedex_ground",
"carrier": "fedex",
"name": "FedEx Ground",
"description": "Delivery in 3-5 business days",
"enabled": true,
"package_weight": 75,
"rules": []
},
{
"id": "fedex_2_day",
"carrier": "fedex",
"name": "FedEx 2-Day Air",
"description": "Delivery in 1-2 business days",
"enabled": true,
"package_weight": 35,
"rules": []
},
{
"id": "fedex_2_day_am",
"carrier": "fedex",
"name": "FedEx 2-Day Air A.M.",
"description": "Delivery in 1-2 business days (Early)",
"enabled": false,
"package_weight": 35,
"rules": []
},
{
"id": "fedex_first_overnight",
"carrier": "fedex",
"name": "FedEx First Overnight",
"description": "Delivery in 1 business day (Early)",
"enabled": false,
"package_weight": 35,
"rules": []
},
{
"id": "fedex_standard_overnight",
"carrier": "fedex",
"name": "FedEx Standard Overnight",
"description": "Delivery in 1 business day",
"enabled": true,
"package_weight": 35,
"rules": []
},
{
"id": "fedex_priority_overnight",
"carrier": "fedex",
"name": "FedEx Priority Overnight",
"description": "Delivery in 1 business day",
"enabled": false,
"package_weight": 35,
"rules": []
},
{
"id": "fedex_express_saver",
"carrier": "fedex",
"name": "FedEx Express Saver",
"description": "Delivery in 2-3 business days",
"enabled": false,
"package_weight": 75,
"rules": []
},
{
"id": "fedex_international_economy",
"carrier": "fedex",
"name": "FedEx Economy International",
"description": "Delivery in 4-6 business days",
"enabled": false,
"package_weight": 75,
"rules": []
},
{
"id": "fedex_international_priority",
"carrier": "fedex",
"name": "FedEx Priority International",
"description": "Delivery in 2-3 business days",
"enabled": false,
"package_weight": 75,
"rules": []
},
{
"id": "usps_first_class",
"carrier": "usps",
"name": "USPS First Class",
"description": "Delivery in 2-3 business days (Up to 13 oz.)",
"enabled": false,
"package_weight": 0.5,
"rules": []
},
{
"id": "usps_priority_mail",
"carrier": "usps",
"name": "USPS Priority Mail",
"description": "Delivery in 3-5 business days",
"enabled": true,
"package_weight": 35,
"rules": []
},
{
"id": "usps_express_mail",
"carrier": "usps",
"name": "USPS Express Mail",
"description": "Delivery in 2-3 business days",
"enabled": true,
"package_weight": 35,
"rules": []
},
{
"id": "usps_parcel_select",
"external_id": "ParcelSelect",
"carrier": "usps",
"name": "USPS Parcel Select",
"description": "Delivery in 5-8 business days",
"enabled": true,
"package_weight": 35,
"rules": []
},
{
"id": "usps_media_mail",
"carrier": "usps",
"name": "USPS Media Mail",
"description": "Delivery in 2-8 business days (See USPS documentation for details)",
"enabled": false,
"package_weight": 1,
"rules": []
},
{
"id": "usps_priority_international",
"carrier": "usps",
"name": "USPS Priority Mail International",
"description": "Delivery in 6-10 business days (See USPS documentation for details)",
"international": true,
"enabled": false,
"package_weight": 35,
"rules": []
},
{
"id": "ups_ground",
"carrier": "ups",
"name": "UPS Ground",
"description": "Delivery in 3-5 business days",
"enabled": true,
"package_weight": 35,
"rules": []
},
{
"id": "ups_next_day",
"carrier": "ups",
"name": "UPS Next Day Air",
"description": "Delivery in 1 business day",
"enabled": false,
"package_weight": 50,
"rules": []
},
{
"id": "ups_second_day",
"carrier": "ups",
"name": "UPS Second Day Air",
"description": "Delivery in 2 business days",
"enabled": true,
"package_weight": 50,
"rules": []
},
{
"id": "ups_three_day",
"carrier": "ups",
"name": "UPS Three-Day Select",
"description": "Delivery in 3 business days",
"enabled": true,
"package_weight": 50,
"rules": []
},
{
"id": "ups_standard",
"carrier": "ups",
"name": "UPS Standard",
"description": "Delivery in 7-10 business days",
"international": true,
"enabled": false,
"package_weight": 50,
"rules": []
},
{
"id": "ups_worldwide_saver",
"carrier": "ups",
"name": "UPS Worldwide Saver",
"description": "Delivery in 1-3 business days",
"international": true,
"enabled": false,
"package_weight": 50,
"rules": []
},
{
"id": "ups_worldwide_express",
"carrier": "ups",
"name": "UPS Worldwide Express",
"description": "Delivery in 1-3 business days",
"international": true,
"enabled": false,
"package_weight": 50,
"rules": []
},
{
"id": "ups_worldwide_expedited",
"carrier": "ups",
"name": "UPS Worldwide Expedited",
"description": "Delivery in 2-5 business days",
"international": true,
"enabled": false,
"package_weight": 50,
"rules": []
},
{
"id": "dhl_economy_select",
"carrier": "dhl",
"name": "DHL Economy Select",
"description": "Delivery in 2-5 business days",
"international": true,
"enabled": true,
"package_weight": 30,
"rules": []
},
{
"id": "dhl_domestic_express",
"carrier": "dhl",
"name": "DHL Domestic Express",
"description": "Delivery by the next possible business day",
"enabled": false,
"package_weight": 30,
"rules": []
},
{
"id": "dhl_express_worldwide",
"carrier": "dhl",
"name": "DHL Express Worldwide",
"description": "Delivery by the next possible business day",
"international": true,
"enabled": false,
"package_weight": 30,
"rules": []
},
{
"id": "standard",
"name": "Standard Shipping",
"description": "Standard shipping service",
"enabled": true,
"price_type": "order",
"price": 5,
"rules": []
},
{
"id": "express",
"name": "Express Shipping",
"description": "Express shipping service",
"enabled": true,
"price_type": "package",
"price": 15,
"rules": []
},
{
"id": "local_pickup",
"name": "Local Pickup",
"description": "Customer to pick up at selected location",
"enabled": false,
"pickup": true,
"price_type": "order",
"price": 0,
"rules": []
},
{
"id": "sda_express",
"name": "SDA Express",
"enabled": true,
"description": "",
"price": 9.99,
"package_weight": null,
"price_type": "order",
"zones": [],
"rules": [],
"pickup": false,
"$locale": {
"it-IT": {
"name": "",
"description": ""
},
"en-GB": {
"name": "SDA Express",
"description": ""
}
}
}
],
"zones": [],
"packaging": [],
"currency": "EUR",
"date_created": "2022-04-20T18:08:15.901Z",
"date_updated": "2022-06-24T19:57:58.749Z",
"weight_unit": "kg",
"id": "shipments"
}
I've tried to restore Services from console and then i have again in Services:
And still not WORKING
3
Comments
-
@Leandro T @Eric Ingram is this community still active or being monitored? Seems like a lot of discussions don't get any attention/feedback.
2 -
Having the same issue too, there are no shipping zones available at all...
👇 Shipping settings
In the checkout 👇
2 -
Me too...
0 -
We found the issue causing this problem. When you first edit any shipping setting, it sets the base currency for shipping services to your initial currency. We'll fix that soon, but a quick workaround is to update the currency on your shipping settings to match your actual base currency, like this:
PUT /settings/shipments?currency=XYZ
0
